The short version
Bids are final once paid. Your spot appears on the board immediately, and the value you purchased — a ranked position — is delivered instantly. For that reason we do not offer refunds for change of mind.
Exceptions — when we will refund
- You were charged more than the amount you confirmed at checkout.
- A technical fault on our side prevented your listing from appearing within 24 hours of payment.
- Your payment was made fraudulently by someone else using your payment method.
- We removed your listing for reasons that were not your fault.
In these cases contact us within 14 days and we will refund the affected amount to your original payment method.
When we will not refund
- Someone outbid you after your purchase — that is how the leaderboard works.
- Your rank dropped because others paid more; your total remains credited to your listing.
- Your listing was removed because it violated our Terms of Service (e.g. illegal or scam content).
- Traffic or clicks were lower than you hoped — placement is what is sold, not outcomes.
How to request
Email axiomrules@gmail.com with your Dodo Payments receipt number and a short description. We respond within 2 business days. Approved refunds are processed via Dodo Payments and typically settle in 5–10 business days.